Jumat, 30 November 2012

Admitting Mistakes and Making Promises

Second topic admitting mistake..

Admitting Mistakes
 
Admitting mistake is the way to admit and ask for a sorry of your mistake.
Note :
Mistake is a misunderstanding or misconception or an error in action, calculation, opinion, or judgment caused by poor reasoning, carelessness, insufficient knowledge, etc..
When you have a mistake to someone you need to plead your mistake, so the problem will be clear.
Benefits of admitting mistakes :
  • It demonstrates your courag
  • It demonstrates your humanity
  • It engenders more trusting relationship
  • It creates greater organizational value
Admitting mistakes expressions :
  •     I’m sorry, it’s my fault.
  •   You’re right. I’m fully responsible for this matter.
  •   I admit what I’ve done is wrong.
  •   I realize I’ve made mistakes.
  •   Yes, I take the blame.
  •   It’s my mistakes. Forgive me.
  •   It shouldn’t be like this. Forgive me.
  •   I never intended it that way
Responds an admit of mistake:
  •   Don’t mention it.
  •   That would be okay
  •   Just take it easy
  •   Let it go
  •   Forget it
  •   That’s fine
  •   I give you sorry
  •   It doesn’t matter for me
Making Promises
Making promise is the expression how express your promise to someone.
Before make a promise :
  •   Think about the promise before you make it
  •   Be honest about your capabilities
  •   Talk about the promise with another person
  •   Watch the things that you promised
  •   Keep your mouth
Making promises expressions :
  •   I swear
  •   I promise
  •   Trust me, I can
  •   I will pick you up
  •   I assure you that I will return it on time
  •   I won’t go, I swear to stay here
  •   I swear I will not let you down
  •   Don’t worry, I’ll see you before i leave
Respond a promise :
  •   Thank you
  •   I believe you
  •   Let me be assured
  •   Okay
  •   Just let the time to answer
  •   I wish you can keep on your promise
  •   I’ll wait for you
  •   Really ?
  •   I give you one more time
  •   I wish you are not kidding me in this time
The three core business activities :
  1.       Make the promise
  2.       Keep the promise
  3.       Track the promise

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